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Fire
Welcome to Rowlett Fire Rescue
Contact
Neil Howard
Fire Chief

Burney Baskett
Assistant Fire Chief

Julie Ward
Administrative Services Manager

Fire Administration
4701 Rowlett Rd.
Rowlett, TX  75088


Fire Administration
972-412-6230

Administration Hours
Monday - Friday
8:00 am - 5:00 pm

Fire Station Hours
24 hours a day
7 days a week

Rowlett Fire Rescue provides emergency and non-emergency services to an area of 21 square miles, with a residential population of 57,703 and growing.  We have 72 firefighters with 23 on shift which staff four strategically located stations on a 24-hour basis.  Rowlett Fire Rescue responds to over 5,000 incidents annually. 

Rowlett Fire Rescue was created in the early 1950s and purchased the first fire engine in 1955. Before 1979, it was a volunteer department. In the spring of 1979, three paid personnel were hired. Rowlett Fire has now been a fully paid, professional department for over 30 years.  

On December 22, 2015, Rowlett Fire Rescue received the award and designation of "Recognized Best Practices Fire Department" from the Texas Fire Chiefs Association Best Practices Recognition Program.   The program evaluates a Fire Department's compliance with over 117 Best Business Practices for Fire Departments in the State of Texas.  These Best Practices were developed by Fire Service professionals to assist agencies in the efficient and effective delivery of service to communities.  Rowlett becomes the fourth department in the state of Texas to achieve this recognition! 

Services
Rowlett Fire Rescue's primary focus is commitment to delivering the highest quality and the most effective fire suppression, emergency medical services, and emergency management to the citizens of Rowlett.  Common emergency and non-emergency areas include:

  • Building fires or fire alarms
  • Vehicle accidents involving injury or extrication
  • Injured and sick citizens
  • Hazardous materials incidents
  • Animal rescue
  • Assistance for the disabled and elderly
  • Installation of smoke detectors and batteries
  • Community education

If you are interested in learning more about our services and operations, contact Fire Rescue at 972-412-6230. 

Car Seat Safety
Need information regarding car safety?  We have a great website for you to check out.  This is a great resource for keeping your kids safe when they are on the move. Also, check out "Click it or Ticket" for information on why it's important to buckle up! 

ISO Rating
Rowlett Fire Rescue has an Insurance Service Office (ISO) rating of “2.” This has a positive influence on economic development efforts and could potentially mean lower fire insurance rates for homeowners and businesses.

The ISO is an organization that provides statistical information on risk, and their ratings have a large impact on fire departments nationwide. ISO ratings range from 10–1, with “1” as the highest rating. In determining an ISO rating, almost every aspect of a city and its fire department is evaluated. Points are given for everything from the fire department’s training aids to the distance between fire hydrants.

Rowlett Fire Rescue Mission Statement
To Protect the Lives and Property of the Community We Serve from Fire or Disaster and to Minimize Suffering and Injury, from Accident or Illness.


4000 Main Street Rowlett, TX 75088