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Discontinuing Service
To End Your Service
972-412-6105 Main
844-238-8997 IVR
972-412-6278 Fax
972-412-6201 After-hours Emergencies Only

Payment Address:
P.O. Box 660054
Dallas, TX75266-0054

Physical Address:
4004 Main St.
Rowlett, TX  75088

Monday - Friday
7:30 am - 5:00 pm
Online Disconnection Form

Or in person at:
4004 Main Street 
Rowlett, TX 75088

Completing the Disconnection
When your completed form is received, the meter will be read, and a final bill will be generated. The deposit, if any, will be applied to the final billing. If the deposit exceeds the final bill, a refund will be mailed to the forwarding address separate from the final bill.

If you have questions or need more information, contact us at 972-412-6105 or by email.

4000 Main Street Rowlett, TX 75088