972-412-6201 After-hours Emergencies Only
P.O. Box 660054
4004 Main St.
Monday - Friday
7:30 am - 5:00 pm
Welcome to the City of Rowlett's Utility Billing
Department. We are dedicated to providing prompt, superior customer service through billing consistency and accuracy.
We are the principal business office of the City and are responsible for the billing and collection efforts for water
fees. This includes responding to customer concerns and issues, enforcing non- or late-payment practices and managing changes to the customer database.
The services provided by the department include:
→ How to read your water meter video