Code Enforcement


In order to ensure the safety of all during the public health emergency, the Code Enforcement and Health Divisions will be providing all customer service via email, Go To or Zoom meetings and over the phone. Please call 972.412.6283 for service during regular business hours. In person meetings or counter service has been suspended at this time until further notice.

Enforcement Services

In Code Enforcement, we are committed to working with residents, neighborhood associations, public service agencies and other City of Rowlett departments to facilitate voluntary compliance with City laws and codes (Code of Ordinances). Property owner information can be located at Dallas Central Appraisal District or Rockwall Central Appraisal District.

Codes Enforced Include

Reporting Code Violations

To report a code violation, visit the Citizen Action Center. Follow the Make a Service Request link and find the violation you wish to report. Fill out the necessary information and give a brief description of the violation. Once the complaint is received by Community Services, it will be routed to the appropriate Code Enforcement Officer to respond.

Code Enforcement Officers:

  • Carlton Bush, 972-463-3945
  • Cody Perkins, 972-412-6180
  • David Gensler, 972-412-6133
  • Exavier Poole, 972-412-6131
  • Keith Hall, 972-412-6223