COVID-19 Information and Prevention



COVID-19 is a new virus, and a vaccine could be many months away. Most healthy people who become infected can expect a mild to moderate illness (just like the flu) and will fully recover after a short time.  Individuals with underlying health conditions seem to be at a higher risk of the more severe COVID-19 infections.

The City of Rowlett is served by the Garland Health Authority. Rowlett Health and Emergency Management officials are closely monitoring the situation and working with the Texas Department of State Health Services (DSHS), the Centers for Disease Control and Prevention (CDC) and other regional partners to ensure the City has best practices in place for our employees and our community.

How can I prevent COVID‑19?
There is currently no vaccine to prevent COVID‑19. The best way to prevent infection is to take precautions to avoid exposure to this virus, which are similar to the everyday precautions you take to avoid the flu and other respiratory illnesses:

  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing. If soap and water are not available, use an alcohol-based hand sanitizer with at least 60% alcohol.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Avoid close contact with people who are sick.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.

What are the early symptoms of COVID-19?
Fever, cough, shortness of breath. These symptoms may appear 2-14 days after exposure to a person known to have COVID-19
If you have recently traveled from an area with widespread or ongoing community spread of COVID-19 (

What do I do if I develop these symptoms?
People who are mildly ill with COVID-19 are able to isolate at home during their illness. Stay in a specific room and away from other people in your home as much as possible. Use a separate bathroom, if available. Monitor your symptoms and call your doctor if they worsen (e.g., difficulty breathing, high fever). Tell them that you have or may have COVID-19. This will help the healthcare provider’s office take steps to keep other people from getting infected or exposed. If you have a medical emergency and need to call 911, notify the dispatch personnel of your symptoms.

What are the emergency warning signs of COVID-19?
Difficulty breathing or shortness of breath, persistent pain or pressure in the chest, new confusion or inability to awaken, or blueish lips or face.


What is social distancing and when should you practice it?
This refers to the practice of deliberately increasing the physical space between people to avoid spreading illness. Staying at least six feet away from other people lessens your chances of catching COVID-19. Canceling events that are likely to draw crowds is an example of social distancing, as is working from home instead of at the office, closing schools or switching to online classes, visiting loved ones by electronic devices instead of in person, and cancelling or postponing conferences and large meetings.

What does “Community Spread” mean and do we have this condition in Dallas County/Rockwall County?   
Community spread means instance(s) of confirmed COVID-19 in the defined area where people who have been infected do not know how or where they were exposed. Community spread has occurred in in both counties.

What is “flattening the curve” and why is it important?
Flattening the curve of the pandemic refers to slowing the spread of the virus. The recommendation is that we all increase our use of social distancing so that there is not a huge spike in the number of people getting sick all at once. If that were to happen, there wouldn’t be enough hospital beds, doctors, or mechanical ventilators for everyone who needs them. The U.S. hospital system would be overwhelmed.

How will we know if someone living in Rowlett has been confirmed with COVID-19?
The Mayor will be contacted by health authorities upon any positive case confirmation. We will remain transparent with our community and will communicate through social media and

What is the most recent CDC guidance?
The CDC has revised its previous guidelines and is now recommending events of any size be canceled or postponed. Please visit  for more information.

What does the state declaration mean?
On Friday, March 13, Governor Abbott declared a state of disaster for Texas. The disaster declaration encompasses all counties in Texas, and authorizes a wide breadth of responses, such as reallocating state resources and waiving state laws that hinder agencies’ abilities to respond to the pandemic. 

What does the national declaration mean? 
President Trump declared a national emergency on Friday March 13, allowing $50 billion to free up to help state and local governments tackle the coronavirus pandemic in the United States. President Trump invoked the Stafford Act, a declaration that gives FEMA authority to respond to the COVID-19 pandemic. 

What preventative measures is Baylor, Scott and White Lake Pointe Medical Center taking?
Beginning Tuesday, June 23 the hospital is suspending visitor access to only those who meet the following criteria:
Exceptions include one visitor over the age of 16 for:

  • Pediatric/NICU patients
  • Laboring/post-partum patients
  • Patients undergoing a surgery or procedure
  • Patients with disabilities or impairments
  • Patients receiving end-of-life care    

All visitors must be over the age of 16, use designated entrances, wear a mask and be screened upon arrival. Visitors for patients receiving care for COVID-19 are not allowed at this time.