COVID-19 Community and Business Resources

Text reads Rowlett Ready

This community has a long, notable history of helping our neighbors in need when disaster strikes, Rowlett residents are strong and resilient.  

To help those in need right now, and to provide an avenue for those who wish to help, the City of Rowlett has formed the Rowlett Community Organizations Active in Disaster Committee (RCOAD). This a permanent committee and will provide assistance to our citizens and community during and after disaster situations. 

The RCOAD is ready to help you through the COVID-2019 outbreak.  Visit RowlettReady.com to find resources for spiritual and emotional care, business assistance information, local food bank and utility assistance, and more. RowlettReady.com is also now able to accept donations, coordinate volunteer opportunities, and facilitate needs for Rowlett residents.

Are GISD and RISD offering student meals?
Garland ISD is providing meals at designated campuses. The schedule and locations vary, please go to https://www.garlandisd.net/node/11272 for the latest information. Summer meals information may be found here: https://www.garlandisd.net/node/9151.

Rockwall ISD updates can be found here: https://www.rockwallisd.com/domain/70

The Family Violence Program offers temporary sheltering at the following locations:
o Hope’s Door New Beginning Center, Garland 972-276-0057
o The Family Place, Dallas 214-941-1991
o Mosaic Family Services, Dallas 214-823-4434
o The Salvation Army – Carr P. Collins Social Service Center, Dallas 214-424-7208

Employment Opportunities

Persons seeking work should visit www.workintexas.com.
City of Rowlett Economic Development Department Employee Resources

Dallas County Housing and Utility Assistance Program

**DEADLINE TO APPLY IS 4PM JULY 9**
This funding is specifically earmarked for eligible individuals and households who reside in Dallas County, but outside of the City of Dallas (they have their own program). 

  • A maximum amount of $1,500 per month for up to three months may be provided for housing expenses such as rent, mortgage payments, and utilities. 
  • Funds can be used to pay all of any part of these expenses, including arrears that occurred after March 1, 2020. 
  • Funds will be issued in the form of a grant and will be paid directly to the landlord/mortgage company/utility provider on behalf of the applicant. 

For more information and to apply, go to either of the following:
 https://jfsdallas.org/cares/
 https://ccdallas.org/covid-19-assistance-application/

Dallas County Health & Human Services COVID-19 Info 972-692-2780.

Tenant Assistance

To prevent renters from being displaced and to prevent the potential spread of COVID-19, Dallas County Justice of the Peace Courts have ordered:

  • All currently filed and pending eviction cases are postponed and continued for at least 60 days from March 18, 2020 until May 18, 2020.
  • Any eviction case filed during the 60 days following the date of this order shall not be set for trial until the expiration of at least 60 days from the date of this order.
  • All writs of possession currently pending shall not be enforced by any means for at least 60 days from the date of this order; and
  • No writ of possession shall issue for any eviction case for 60 days from the date of this order.

Dallas County Tenant Hotline
For those individuals experiencing hardships with paying rent and also possibly facing eviction, this hotline can provide information and help connect you with agencies and groups that may be able to provide some help.
Tenanthotline@dallascounty.org
214-653-6563 or 833-743-0072
https://www.dallascounty.org/covid-19/tenant-hotline.php 

State Assistance
The Texas Department of Housing and Community Affairs (TDHCA) will provide $11.3 million in HOME Tenant Based Rental Assistance (TBRA) to Texans experiencing housing challenges due to COVID-19. 

  • Individuals needing assistance should visit Help for Texans (https://www.tdhca.state.tx.us/texans.htm) to search for rental assistance providers in the area; simply click Long Term Rent Payment Help, enter “Rowlett,” and click on the Find Help button.

Legal Assistance
SMU free legal assistance helpline - 214-768-2683

Utility Assistance

Texas Public Utility Commission adopted an order, effective March 26, 2020, until the Governor’s disaster declaration is terminated:

  • Banning utility service providers from cutting off electric, water, and sewer services due to non-payment. 
  • Suspending water, sewer, and electric rules that relate to assessment of late fees on customers for delinquent bills, that relate to requirements for estimated bills, and that allow a water utility to charge interest on a deferred payment plan.
  • Requiring retail electric providers to offer a deferred payment plan to customers, upon request.

Information regarding additional utilities.

Atmos Energy 

  • has temporarily suspended natural gas disconnections for non-payment and offers payment installment plans.
  • financial assistance is available on a first come, first served basis to eligible residential customers through a local energy assistance agency. To locate an agency, visit atmosenergy.com/assistance or call 211.

Homeowner Assistance

Federal Housing Finance Agency directed Fannie Mae and Freddie Mac to suspend foreclosure and evictions for at least 60 days for homeowners in Fannie Mae or Freddie Mac-backed single-family mortgages. HUD also authorized the Federal Housing Administration to impose a 2-month moratorium on foreclosures and evictions for single-family homeowners with mortgages insured by FHA. Dallas County has halted all delinquent property tax litigation and property tax foreclosure proceedings until further notice. See more...  

Business Assistance

Help us keep in touch with YOU!

Sign up for Connect Rowlett Notifications
We encourage you to register your contact information with Connect Rowlett, the City’s emergency notification service. Connect Rowlett allows residents to opt-in and receive information via phone call, text message, and/or email based on locations and subjects relevant to you. This system is used to notify residents of imminent threats to health and safety as well as informational notifications that affect home and/or work environments, such as severe weather, flooding, gas leaks, police activity and more.