This community has a long, notable history of helping our neighbors in need when disaster strikes, Rowlett residents are strong and resilient.
To help those in need right now, and to provide an avenue for those who wish to help, the City of Rowlett has formed the Rowlett Community Organizations Active in Disaster Committee (RCOAD). This a permanent committee and will provide assistance to our citizens and community during and after disaster situations.
The RCOAD is ready to help you through the COVID-2019 outbreak. Visit RowlettReady.com to find resources for spiritual and emotional care, business assistance information, local food bank and utility assistance, and more. RowlettReady.com is also now able to accept donations, coordinate volunteer opportunities, and facilitate needs for Rowlett residents.
The Rowlett Ready program of the Rowlett Community Organizations Active in Disaster (RCOAD) recognizes that small businesses are suffering from financial impacts of the COVID-19 pandemic. The RCOAD Board of Directors, and the Rowlett City Council feel strongly that the Rowlett business community needs our support during this extraordinary health crisis. The Rowlett Business Stimulus (ROBUST) grant was developed to provide short-term, immediate financial aid to small businesses who have suffered economic losses as a result of the COVID-19 pandemic.
ROBUST Grant Program Outline and Qualifying Criteria
Four rounds of ROBUST Grants have been conducted:
Dallas County Emergency Housing Assistance Program
Dallas County Health and Human Services (DCHHS) offers a host of short-term emergency housing assistance programs to provide individuals and households negatively impacted by the COVID-19 pandemic with rental, mortgage, and utility (water/sewage) assistance. Each of the programs are unique in the type of assistance covered, eligibility requirements, guidelines and funding sources.
The Family Violence Program offers temporary sheltering at the following locations:
o Hope’s Door New Beginning Center, Garland 972-276-0057
o The Family Place, Dallas 214-941-1991
o Mosaic Family Services, Dallas 214-823-4434
o The Salvation Army – Carr P. Collins Social Service Center, Dallas 214-424-7208
Dallas County Health & Human Services COVID-19 Info 972-692-2780.
SMU free legal assistance helpline - 214-768-2683
Persons seeking work should visit www.workintexas.com.
City of Rowlett Economic Development Department Employee Resources
For those individuals experiencing hardships with paying rent and also possibly facing eviction, this hotline can provide information and help connect you with agencies and groups that may be able to provide some help.
214-653-6563 or 833-743-0072
The Texas Department of Housing and Community Affairs (TDHCA) will provide $11.3 million in HOME Tenant Based Rental Assistance (TBRA) to Texans experiencing housing challenges due to COVID-19.
At the City of Rowlett, the health and well-being of our customers and our community is our top priority. We understand the concern and uncertainty you may be experiencing regarding the Coronavirus (COVID-19) and are committed to remaining responsive to the needs to our customers as the situation evolves. We also understand that there may be instances when our customers find themselves facing financial difficulties. Rowlett is here to help, so we encourage customers who may be impacted to contact the Utility Office to discuss payment options.
Sign up for Connect Rowlett Notifications
We encourage you to register your contact information with Connect Rowlett, the City’s emergency notification service. Connect Rowlett allows residents to opt-in and receive information via phone call, text message, and/or email based on locations and subjects relevant to you. This system is used to notify residents of imminent threats to health and safety as well as informational notifications that affect home and/or work environments, such as severe weather, flooding, gas leaks, police activity and more.