City Hall, general information and COVID-19-related questions: 972-412-6100 or firstname.lastname@example.org
Utility Billing Office: 972-412-6105
Animal Services: 972-412-6219 or email@example.com
Community Development (Building Inspections, Health, Planning, Code Enforcement): 972-463-3927
Economic Development: 972-412-6121, firstname.lastname@example.org
Parks & Recreation: 972-412-6170
Rowlett Municipal Court: 972-412-6222 or email@example.com
Using a phased approach, the City of Rowlett will reopen limited public access to certain facilities in accordance with Governor Abbott’s executive order and Report to Open Texas. This reduced access will allow residents, businesses, and visitors to still conduct in-person business with the City, but will help to slow the spread of the novel coronavirus (COVID-19) in the community.
We encourage citizens to continue to conduct business online, by phone or via email whenever possible.
The Rowlett City Council will continue to meet virtually on their regular schedule. All other Boards & Commission meetings have been postponed, but have been empowered to establish smaller sub-committees to continue work on time-sensitive items.
Following guidance and best practices from the Centers for Disease Control and Prevention (CDC), the City is performing enhanced cleanings of high-touch areas and has put safety measures in place in all buildings such as:
Playgrounds and Scentral Bark Dog Park
Rowlett Public Library
Utility Payment Office
Rowlett Community Centre
Parks and Recreation Programming
Swim Lessons at the Wet Zone
Closures Still in Place Include:
Municipal Court dockets have been postponed through June 10. The Court will continue to perform all essential functions daily including magistration proceedings, protective order proceedings, and certain mental health proceedings. If you would like to attend an essential proceeding, please notify the court at 972-412-6222 or firstname.lastname@example.org. Arrangements will be made for access to the court in most instances.
FCC Trash Service - all items in the garbage poly carts must be in closed bags or FCC will NOT service the cart (please do not bag items in the recycling poly cart). This keeps items from escaping the carts and helps FCC staff (and the neighborhood!) practice safe COVID-19 hygiene protocols. If your items regularly do not all fit in one cart, please request a second cart calling the Utility Billing department (972-412-6105). The monthly fee for each additional cart is $11.74.
National Waste & Recycling Association COVID-19 Guidelines