Forms • City of Rowlett • CivicEngage

Fleet Services Maintenance Feedback Survey (Internal Only)

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The Fleet Services Division wants to know how satisfied you are with the service you received today. Please make the choices that best represent your level of satisfaction. We want to know how we are doing so as to provide the best possible service to you, our customer.
Date of Service:*
Name:*
Vehicle No.:*
Department:*
Phone Number:*
Email Address:*
Please respond to the statements below as either "Strongly Disagree," "Disagree," "Agree," or "Strongly Agree."
Our staff had the knowledge and expertise to help you.*
Our staff was professional and courteous.*
You were given all of the information that you needed.*
Repairs were completed to your expectations.*
Repairs were completed in a timely manner.*
Your comments and suggestions are welcomed so we may better serve you in the future. Please feel free to enter any comments you may have here:
Thank you for taking the time to complete this survey! The information you provide is vital as the Fleet Services Division strives for excellence backed by outstanding customer service. If you choose to submit a hard copy, please inter-office mail to: Robbin Webber Assistant Director of Infrastructure Services Public Works & Development Department

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